Skip to content

Terms and Conditions

Article 1 – Registration

To register, you must:

  • meet the age and level requirements for each chosen course, as indicated on the CAVILAM – Alliance Française website, www.cavilam.com;
  • register online at www.cavilam.com or send the completed registration form;
  • pay the course fees and the registration fee.

For your information, the registration fee is €98 for on-site courses. The registration fee for the Junior French and Sports programme is €155 (see Article 14). No registration fee is charged for distance-learning courses.

Article 2 – Payment

Course fees and registration fees must be paid at the time of registration. Payment by bank card or bank transfer can be made online at www.cavilam.com, via the secure payment service Flywire (https://cavilam.flywire.com). Any bank charges related to the payment are the responsibility of the participant. CAVILAM – Alliance Française must receive the full amount due.

Article 3 – Confirmation

Once payment has been received, CAVILAM – Alliance Française will send by email:

  • a receipted invoice;
  • a certificate of enrolment stating the course dates;
  • an accommodation certificate for accommodation booked by CAVILAM – Alliance Française.

These documents may be required when applying for a visa.

Article 4 – Public holidays

Classes are not held on public holidays. These days are not refunded or made up.

  • Public holidays in 2026: 1 January, 6 April, 1 May, 8 May, 14 May, 25 May, 14 July, 11 November, 25 December.
  • Public holidays in 2027: 1 January, 29 March, 6 May, 17 May, 14 July, 1 November, 11 November.

Article 5 – Arrival and departure

Regardless of the accommodation option booked by CAVILAM – Alliance Française, arrival should be planned for the Sunday afternoon preceding the start of the course, and departure for the Saturday morning following the end of the course. The participant must provide CAVILAM – Alliance Française with their arrival details as soon as possible.

Article 6 – Insurance

Each participant is required to take out insurance covering, in particular:

  • medical and hospitalisation costs;
  • loss or theft of money and personal belongings;
  • loss or theft of luggage;
  • cancellation or interruption of the stay for personal or health reasons;
  • civil liability.

This document may be requested upon arrival.

Article 7 – Interruption and absence

If the participant interrupts or is absent from the course for any reason, the course or any unused services will not be refunded or postponed. Participants are responsible for taking out insurance (see Article 6).

Article 8 – Modification and postponement

Any request for modification or postponement made before the start of the course, for any reason, including refusal of a visa, must be submitted in writing to CAVILAM – Alliance Française at the following address: info@cavilam.com, and will incur a fee of €98.

Fewer than 5 calendar days before the start of the course, no modification or postponement is possible. In this case, the cancellation conditions set out in Article 9 apply.

Article 9 – Cancellation

Any request to cancel a course, for any reason, including refusal of a visa, must be submitted in writing to CAVILAM – Alliance Française: info@cavilam.com. The following conditions apply:

  • 20 days or more before the start of the course: €195;
  • 19 to 10 days before the start of the course: €195 plus the cost of one week of the course;
  • fewer than 10 days before the start of the course, or once the course has already begun: the full course and registration fees.
    *Exception: Junior French and Sports programme (see Article 14).

CAVILAM – Alliance Française may cancel a course if the number of participants is insufficient. In this case, a replacement or postponement option may be offered. Failing that, the sums paid will be refunded in full.

Article 10 – Exclusion of liability and force majeure

CAVILAM – Alliance Française cannot be held liable if the failure or poor performance of the services set out in the contract is due to:

  • an act by the participant;
  • the unforeseeable and unavoidable act of a third party to the contract;
  • a case of force majeure.

Article 11 – Exclusion

Participants whose behaviour is likely to disrupt the course or harm the reputation of CAVILAM – Alliance Française may be excluded without notice or refund.

Article 12 – Image rights

Unless the participant objects, CAVILAM – Alliance Française may take photos or videos of participants and use them in its information and communication materials. CAVILAM – Alliance Française undertakes not to use these photos or videos in any context likely to harm the dignity or reputation of the participant.

Article 13 – Complaints

CAVILAM – Alliance Française undertakes to carefully examine any complaint sent to it in writing at info@cavilam.com.

In the event of a dispute, the parties will first seek an amicable solution in accordance with these Terms and Conditions of Sale. Failing that, the dispute will be heard by the Tribunal Judiciaire of Cusset, which has jurisdiction over CAVILAM – Alliance Française.

Article 14 – Specific conditions for the Junior French and Sports programme

The Junior French and Sports programme is intended for minors aged 11 to 15.
Registration fee: €155

Postponement:

  • more than 90 days before the start of the programme: €195;
  • 89 days or fewer before the start of the programme: the cancellation conditions below apply.

Cancellation:

  • more than 90 days before the start of the programme: €195;
  • from 89 days to 30 days before the start of the programme: 60% of the total programme cost;
  • fewer than 30 days before the start of the programme: 100% of the total programme cost and the registration fee.

The registration file and all requested documents must be submitted on time, as indicated on the website https://www.cavilam.com/en/course/french-sports-summer-camp. Failing this, the minor’s participation in the stay may be refused. The cancellation conditions set out above then apply.

A registration may be refused if the child does not meet the requirements for taking part in the stay. Each child must be independent and in a state of health compatible with the stay, in particular with the travel and activities offered.

During the stay, the organiser may need to advance certain medical expenses, including medical consultation fees, routine care, medication, hospitalisation or ambulance costs. The parents or legal representative undertake to reimburse in full all sums advanced, upon presentation of the corresponding supporting documents.

The services end at the close of the stay, on the date and at the time set out in the programme.